The estimated international shipping costs are OUTRAGEOUS! Surely you've made a mistake, there?!
Unfortunately not. We’re so sorry about that, but we have no control over shipping costs; we have to charge what we’ll be charged. Each of our shipping estimates comes directly from the USPS website.
Last updated: January 23, 2025 20:20
Will there be an opportunity to purchase other Iron Circus titles during this campaign?
Yes! During fulfillment, when we collect shipping costs, you’ll have the option to add lots more Iron Circus titles as add-ons.
Last updated: April 05, 2024 20:47
I backed day one, but now I want to adjust my pledge level. I have to cancel and re-pledge. Will I still get the exclusive day-one backer reward?
Our friends at BackerKit assure us this will still be possible!
Last updated: April 05, 2024 20:49
Do you need a printer? A publisher? I offer those services!
No, thank you! We had suppliers in place before launch, and we ARE a publisher.
Last updated: January 13, 2024 23:12
When will future books of Rigsby WI be released?
Online Rigsby WI has just started volume 4. Our plan is to release roughly one volume a year until we catch up.
Last updated: April 05, 2024 20:48
What about shipping costs?
Please take note of the estimated shipping charges listed with the backer level you’ve selected, and understand shipping charges may change between the project and fulfillment.
During the fulfillment process, Backerkit will calculate any shipping that may be required when you fill out your delivery address. Shipping costs will not be assessed and billed until then! Iron Circus Comics and BackerKit are not responsible for any VAT, duty, or customs charges any packages may incur.
Last updated: January 16, 2025 21:52
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.